Sofia Reyes
- Customer ID
- C-0005
- Gov ID #
- GOV-0005
- Segment
- business
- City
- San Francisco
- sofia.reyes@example.com
- Phone
- +1-415-555-0005
- Customer since
Since you last looked
- manager service.action
Health score · 80
Balance trend
Relationship breadth
Channel mix
Complaints
Cross-sell hints
12-month CD at 4.85%
$89,000 idle in checking · move some to a 4.85% CD.
CD renewal · 4.85% special
CD 5520-0017 matures soon · offer a renewal at the 4.85% promotional rate.
HELOC pre-approval
Recent large outflow in the timeline; surface a HELOC pre-approval offer.
Accounts (3)
- 5520-0004checking$89,000
- 5520-0005savings$24,000
- 5520-0017cd$150,000
Relationships (1)
Add note
Timeline (23)
- Login from web
- 5520-0004 · Payroll deposit$35600.00
- Login from mobile
- 5520-0004 · Whole Foods-$1780.00
- 5520-0005 · Transfer in from checking$2400.00
- Login from branch
- 5520-0004 · Rent-$26700.00
- 5520-0005 · Interest credit$24.00
- 5520-0017 · Quarterly interest$1875.00
- 5520-0004 · ACH transfer out-$8900.00
- 5520-0005 · Transfer out to checking-$1200.00
- in Question on debit card
- 5520-0004 · Refund$2670.00
- 5520-0005 · Transfer in from checking$1920.00
- out Statement available
- 5520-0017 · Quarterly interest$1875.00
- Branch: Reviewed interest rate on savings account.
- 5520-0005 · Transfer in from checking$1440.00
- 5520-0017 · Quarterly interest$1875.00
- Helena Kowalski: Reviewed quarterly statement; no exceptions.
- 5520-0017 · Quarterly interest$1875.00
- Personal loan approved
- 5520-0017 · CD opened$150000.00